Terms of service
Effective Date: May 11, 2026
Last Updated: May 11, 2026
Welcome to Videcap. These Terms of Service ("Terms") form a legally binding agreement between you ("you," "your," or "User") and Videcap ("Videcap," "we," "us," or "our") and govern your access to and use of the Videcap website, applications, browser extensions, desktop clients, APIs, and any related products or services (collectively, the "Services").
By creating an account, installing our application, or otherwise using the Services, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not use the Services.
Eligibility
To use Videcap, you must be at least 16 years old (or the minimum age of digital consent in your jurisdiction) and capable of entering into a binding contract. If you are using Videcap on behalf of a company, organization, or other legal entity, you represent that you have authority to bind that entity to these Terms, in which case "you" refers to that entity.
You may not use the Services if you are barred from doing so under the laws of your jurisdiction or any jurisdiction where the Services are made available.
Your Account
2.1 Account Creation
To access most features, you must create an account. You agree to provide accurate, current, and complete information and to keep it updated.
2.2 Account Security
You are responsible for safeguarding your password and all activity that occurs under your account. Notify us immediately at support@videcap.com if you suspect unauthorized access. We are not liable for losses arising from your failure to protect your credentials.
2.3 One Person, One Account
Each account is for a single user unless you are on a team or enterprise plan that explicitly allows multiple users. You may not share, sell, transfer, or assign your account to anyone else.
The Services
Videcap provides tools that let you record, edit, transcribe, store, and share video content, including screen recordings, webcam captures, audio, voice-overs, and related materials. Specific features, formats, storage limits, and integrations available to you depend on your subscription plan.
We may add, modify, suspend, or remove features at any time. If we make material changes that meaningfully reduce the value of a paid plan, we will give you advance notice where reasonably possible.
Subscription Plans, Billing, and Refunds
4.1 Free and Paid Plans
Videcap may offer free, trial, and paid plans. Features and limits vary by plan and are described at the point of sign-up or on our pricing page.
4.2 Billing
Paid subscriptions are billed in advance on a recurring basis (monthly or annually, depending on the plan you choose). By providing a payment method, you authorize us to charge that method for all fees due, plus applicable taxes.
4.3 Renewals
Subscriptions automatically renew at the end of each billing cycle unless you cancel before the renewal date. You can cancel at any time from your account settings.
4.4 Refunds
Except where required by law, fees are non-refundable. We do not provide refunds or credits for partial billing periods, unused features, or downgrades.
4.5 Price Changes
We may change subscription prices from time to time. Any price change will take effect at the start of your next billing cycle, and we will provide reasonable advance notice by email or in-app.
4.6 Failed Payments
If a payment fails, we may suspend or terminate your access until the balance is paid. You remain responsible for any unpaid amounts.
Your Content
5.1 Ownership
You retain all ownership rights in the videos, recordings, transcripts, files, text, and other materials you upload, create, or generate using Videcap ("User Content"). Videcap does not claim ownership of your User Content.
5.2 License to Videcap
To operate the Services, you grant Videcap a worldwide, non-exclusive, royalty-free license to host, store, copy, transmit, transcode, display, and process your User Content solely for the purposes of providing, maintaining, securing, and improving the Services for you, including generating transcripts, thumbnails, and shareable links you request.
This license ends when you delete your User Content or close your account, except to the extent the content has already been shared with others or where retention is required by law.
5.3 Your Responsibility for User Content
You are solely responsible for your User Content and represent and warrant that:
You own it or have all necessary rights, licenses, and consents to upload and share it
Recording, capturing, or distributing it does not violate any law or any other person's rights
Where required by law (for example, two-party-consent jurisdictions), you have obtained consent from anyone whose voice, image, screen, or personal information is recorded
It does not infringe any intellectual property, privacy, publicity, or other rights of third parties
5.4 Feedback
If you send us suggestions, ideas, or feedback, you grant us a perpetual, irrevocable, royalty-free license to use that feedback for any purpose without obligation to you.
Acceptable Use
You agree not to use the Services to:
Violate any law, regulation, or third-party right
Record or capture anyone without the consent required by applicable law
Upload, share, or generate content that is unlawful, defamatory, harassing, threatening, hateful, or that incites violence
Upload, share, or generate sexual content involving minors, non-consensual intimate imagery, or any content that exploits or harms children
Distribute malware, viruses, or any code intended to damage, disrupt, or gain unauthorized access to systems or data
Attempt to reverse engineer, decompile, scrape, or otherwise access the Services in ways not expressly permitted
Bypass or attempt to bypass rate limits, access controls, security features, or storage quotas
Use the Services to build a competing product or to train machine-learning models without our written permission
Send spam, phishing messages, or other unsolicited communications through the Services
Impersonate any person or entity, or misrepresent your affiliation with anyone
Resell, sublicense, or commercially exploit the Services without our written permission
We may investigate suspected violations and take any action we deem appropriate, including removing content, suspending accounts, and cooperating with law enforcement.
Sharing and Collaboration
The Services allow you to share recordings via links, invite collaborators, and grant access to teams. You are responsible for the audience you choose. Anything you mark as "public" or share with a link may be accessible to anyone who has the link, and we cannot control how recipients use what you share. Review your sharing settings before distributing sensitive content.
Third-Party Services and Integrations
Videcap may let you connect to or interact with third-party services (such as cloud storage, communication tools, or sign-on providers). Your use of those services is governed by their own terms and privacy policies. We are not responsible for third-party services, and we make no warranties about them. Disconnecting or losing access to a third-party service may affect related Videcap features.
Intellectual Property
9.1 Our Rights
Videcap and its licensors own all rights, title, and interest in and to the Services, including the software, design, branding, logos, trademarks, documentation, and all related intellectual property. Nothing in these Terms transfers any of those rights to you.
9.2 Limited License to You
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use the Services for your personal or internal business purposes.
9.3 Trademarks
"Videcap" and our logos are our trademarks. You may not use them without our prior written permission, except to fairly reference our Services.
Copyright and DMCA
We respect intellectual property rights. If you believe content on Videcap infringes your copyright, send a notice to support@videcap.com that includes:
Your contact information
A description of the copyrighted work you claim has been infringed
A description and location (URL) of the allegedly infringing content
A statement that you have a good-faith belief the use is not authorized
A statement, under penalty of perjury, that the information is accurate and that you are the owner or authorized to act on behalf of the owner
Your physical or electronic signature
We may remove allegedly infringing content and terminate the accounts of repeat infringers.
Termination
11.1 By You
You may stop using the Services and close your account at any time from your account settings or by emailing support@videcap.com.
11.2 By Us
We may suspend or terminate your access to the Services, in whole or in part, at any time, with or without notice, if we reasonably believe you have violated these Terms, posed a risk to other users or to Videcap, or for any other legitimate reason. Where we can, we will give you reasonable notice.
11.3 Effect of Termination
On termination, your right to use the Services ends immediately. We may delete your account and User Content after a reasonable retention period. Sections of these Terms that by their nature should survive termination will survive, including Sections 5.2 (feedback), 9 (IP), 12 (disclaimers), 13 (limitation of liability), 14 (indemnification), and 16 (dispute resolution).
Disclaimers
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, VIDECAP DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.
We do not warrant that the Services will be uninterrupted, error-free, secure, or free of viruses, that defects will be corrected, or that any content will be accurate or reliable. You use the Services at your own risk.
Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.
Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, VIDECAP, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO VIDECAP IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (USD 100).
Some jurisdictions do not allow the limitation or exclusion of liability for certain damages, so some of the above limitations may not apply to you. Nothing in these Terms limits liability that cannot be excluded under applicable law.
Indemnification
You agree to defend, indemnify, and hold harmless Videcap and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or related to:
Your use of the Services
Your User Content
Your violation of these Terms
Your violation of any law or any third party's rights, including privacy, publicity, or intellectual property rights
Modifications to These Terms
We may update these Terms from time to time. When we make material changes, we will notify you by email, in-app notice, or by posting an update on our website, and we will revise the "Last Updated" date above. Your continued use of the Services after the changes take effect constitutes your acceptance of the revised Terms. If you do not agree to the changes, stop using the Services and close your account.
Governing Law and Dispute Resolution
16.1 Governing Law
These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws principles, unless a different governing law applies as a matter of mandatory consumer protection law in your jurisdiction.
16.2 Informal Resolution
Before filing any formal claim, you agree to first contact us at support@videcap.com and attempt to resolve the dispute informally. We will do the same. Most concerns can be resolved quickly and to mutual satisfaction this way.
16.3 Venue
If informal resolution fails, any dispute, claim, or controversy arising out of or related to these Terms or the Services shall be brought exclusively in the state or federal courts located in Delaware, and you consent to personal jurisdiction in those courts, unless applicable law in your jurisdiction grants you the right to bring proceedings in your local courts.
16.4 Class Action Waiver
To the extent permitted by law, you agree that any dispute will be resolved on an individual basis and not as part of a class, consolidated, or representative action.
International Use and Export
The Services are controlled and operated from the United States. We make no representation that the Services are appropriate or available for use in other locations. You are responsible for compliance with local laws when accessing the Services from outside the United States. You agree not to use the Services in violation of U.S. export controls or sanctions, and not to export, re-export, or transfer the Services to embargoed countries or restricted persons.
General Provisions
18.1 Entire Agreement
These Terms, together with our Privacy Policy and any plan-specific terms you agree to, constitute the entire agreement between you and Videcap regarding the Services and supersede any prior agreements.
18.2 Severability
If any provision of these Terms is held invalid or unenforceable, the remaining provisions will continue in full force and effect.
18.3 No Waiver
Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision.
18.4 Assignment
You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. We may assign these Terms freely, including in connection with a merger, acquisition, or sale of assets.
18.5 Force Majeure
We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including natural disasters, war, terrorism, civil unrest, labor disputes, internet outages, or government action.
18.6 Notices
We may give notices through the Services, by email to the address on your account, or by posting on our website. Notices to us should be sent to hello@videcap.com.
18.7 Relationship
Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between you and Videcap.
Contact Us
If you have any questions about these Terms, please reach out:
General inquiries: hello@videcap.com
Support and legal requests: support@videcap.com
Thank you for using Videcap.